Business InteLligenCe Reporting
TAKING THE GUESSWORK OUT OF THE EQUATION
Data matters, and every business should be making data-driven decisions. We can help you gain an edge over your competition.
BI Report Technology
Using New Technology to Decipher CRM Data
You must catch up with the times if you’re still using Excel spreadsheets to manage your day-to-day business. Data visualization has been around for a while. At DealerMedics, we use the most recent data integrity and reporting innovations to give you actionable metrics that are simple to read and comprehend. Our CRM Reporting Suite is the advantage your competitors “don’t” have!
Data Integrity
Data integrity is one of the most important things to remember when working with datasets. You need to control the integrity of your CRM data to gain the actionable metrics that give you an edge over your competition.
To preserve CRM data integrity, DealerMedics works with your dealership to:
Valid Input
Make sure your staff is adding quality information into the CRM; otherwise, you run into a “garbage in, garbage out” scenario with your reporting.
Validate Data
Ensure the CRM data is valid before visualizing it with Business Intelligence (BI) technology.
Removing Duplicate Data
There’s nothing worse than a skewed report. Data duplication causes inaccuracies that hinder you from making the right decisions for your business. Our data scrubbing algorithm eliminates duplication and returns diminished margins of error.
Access Controls
Regulate CRM permissions for each employee so they can only access what they need to do their job—no more, no less.
Backup Data
To prevent data loss and protect your organization’s daily operations, DealerMedics implements backup and control protocols with every line of CRM data that hits our servers. It’s the most important thing you can do to protect your business.
Audit Trail
For your business to prove that data is processed correctly, you need to keep an audit trail of all the actions taken on any given piece of information at all times.
We Make it Easy to Understand Your CRM
Whether you’re the General Manager, Internet Director, or BDC Manager, you already know that lead management is complicated. Our suite of reporting and analytics help you understand your data in a way that wasn’t previously possible.
BI reporting is a valuable tool that helps you quickly and easily understand your CRM. With our Reporting Suite, you can identify trends and patterns in data relating to engagement rates, consumer shopping habits, lead kill rates (LKR), appointments, etc. Equally important, it provides insights on coachable moments that allow you to eliminate bad habits and build highly effective sales teams!
Data-Driven Decisions
Our BI tools are designed to give you an at-a-glance view into the daily performance of your dealership. This gives you the information that you need in order to make effective, data-based decisions regarding your Sales teams, as well as understanding the true profitability of your stores.
With the power to drill down into any level of detail and calculate millions of rows of data in a split-second, you can change the conversation from reactive to proactive and steer your Sales teams to month-end glory! At DealerMedics, we give you the tools to achieve instant change without the frustrations of piecing together your own CRM reports.
Our Reporting Suite resides in the DealerMedics Client Portal, under layers of security, so you can always control who has access to the actionable information for your store.
